Policies

Who We Are

Meterknot Landing Page DEV (https://meterknot.com) is operated by METERKNOT LP, which is the data controller responsible for the processing of personal data described in this Privacy Policy.

Contact email: contact@meterknot.com
Address: Legal: Propontidos 16B, Dionysos, 14575
Meeting Space: Ag. Konstantinou, Maroussi 151 24, Athens, Greece
Tax ID: EL802484257

Data Protection Officer (DPO): Sotiris Panodimos
Contact: contact@meterknot.com

What Data We Collect

We collect the following categories of personal data when you visit or interact with our website:

Cookie consent preferences (your choices about which cookies and similar technologies you accept or reject).
Device and connection information needed to load and protect the website (such as IP address, browser type, device type, operating system, and basic request information).
Contact and enquiry data you choose to send us (such as your name, email address, and the content of your message) when you contact us about our consulting services.
Marketing email data (such as your email address and your subscription status) when you sign up to receive marketing communications from us.
Usage data collected through analytics technologies, where you have given consent (such as pages viewed, interactions, approximate location derived from IP address, and pseudonymous identifiers stored in cookies or similar technologies).
Social media interaction data, where you choose to use social media features on our website (for example, when you interact with embedded social media content or use social sharing features; the social media platform may receive data such as your IP address, device information, and the page you visited).

Sources of personal data:

Directly from you when you submit information through our website (for example, when you contact us or subscribe to marketing emails).
Automatically from your device and browser when you access the website (for example, IP address and technical request data).
From cookies and similar technologies stored on your device, where required by law and where you have provided consent for non-essential cookies.

Providing device and connection information is necessary to access and use the website. Providing contact details and marketing email details is optional, but if you do not provide them, we may not be able to respond to your enquiry or send you marketing communications.

How We Use Your Data

We use your personal data for the purposes below, and we rely on the following legal bases under GDPR:

To respond to your enquiries and communicate with you about our professional consulting services (legal basis: contract).
To send you marketing emails about our services when you have chosen to receive them (legal basis: consent). You can unsubscribe at any time using the link in the email or by contacting us.
To measure and understand how visitors use our website using analytics technologies (legal basis: consent). Analytics cookies and similar technologies are not set unless you choose to accept them through our cookie settings.
To enable social media features you choose to use on the website (legal basis: consent, where the feature involves non-essential cookies or similar technologies).
To protect our website and users, including detecting, preventing, and responding to security threats and abuse (legal basis: legitimate interest).
To produce aggregated statistics from technical logs that do not rely on cookies or other technologies that require consent (legal basis: legitimate interest).

Who We Share Your Data With

Based on our website scan, we do not identify any third-party providers that receive personal data through cookies, embedded content, or similar technologies. We use our own consent management system (Trustwards) to record and manage your cookie preferences. This data is processed internally and not shared with third parties.

If you choose to use third-party features in the future (such as analytics services, social media platforms, or email service providers), your data may be shared with those providers depending on your choices and the feature used. Any such processing by the provider would be governed by their own privacy policy.

International Data Transfers

Based on the providers detected from our website scan, we do not identify any third-party providers that would require international transfers of personal data outside the EU/EEA. Our consent management system (Trustwards) is based in Spain (EU), so consent data is not transferred internationally.

If you choose to use third-party features in the future (such as analytics services, social media platforms, or email service providers) and those providers process data outside the EU/EEA, international transfers may occur. In such cases, we will use appropriate safeguards required by GDPR, such as Standard Contractual Clauses approved by the European Commission, and/or rely on an adequacy decision where applicable.

How Long We Keep Your Data

Until customer requests deletion
Cookie consent records: 10 years (to demonstrate compliance and address potential claims within legal limitation periods)
Security logs and technical records: 12 months
Analytics data: until consent is withdrawn or according to the analytics tool retention settings
Marketing email data: until consent is withdrawn or user unsubscribes
Social media integration data: until consent is withdrawn

Your Rights

If you are in the EU/EEA, the UK, or Switzerland, you have the following rights in relation to your personal data:

The right to access your personal data.
The right to correct inaccurate or incomplete data.
The right to delete your data (the “right to be forgotten”).
The right to restrict how we use your data in certain circumstances.
The right to data portability, where applicable.
The right to object to processing based on legitimate interests.
The right to withdraw consent at any time, where we rely on consent (this does not affect processing carried out before you withdrew consent).
The right not to be subject to automated decision-making or profiling that produces legal effects or similarly significantly affects you.

To exercise your rights, contact us at contact@meterknot.com. We will respond within one month.

Automated Decision-Making

We do not use automated decision-making or profiling that produces legal effects or similarly significantly affects you.

Children's Privacy

Our services are not directed at children under 16 years of age. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

Data Security

We implement appropriate technical and organizational measures designed to protect personal data. However, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security, but we take reasonable precautions to reduce risks.

Data Breach Notification

If a personal data breach occurs that poses a high risk to your rights and freedoms, we will notify you without undue delay. Our notification will describe the nature of the breach, the likely consequences, and the measures taken or proposed to address it. We maintain procedures to detect, report, and investigate security incidents. If you suspect a security issue, please contact us at contact@meterknot.com.

How to Lodge a Complaint

You have the right to lodge a complaint with the competent supervisory authority in your jurisdiction. As our main establishment is in Greece, you may also contact the Hellenic Data Protection Authority. We encourage you to contact us first at contact@meterknot.com so we can try to resolve your concerns promptly.

Updates to This Policy

We review and update this Privacy Policy periodically. The “Last updated” date at the top of this policy shows when it was last changed. If we make significant changes, we will provide notice on the website and/or by email where appropriate. Changes take effect from the date indicated at the top of this policy. Where processing is based on consent, we will request new consent when required.

Contact Us

Tax ID: EL802484257
Email: contact@meterknot.com
Address: Legal: Propontidos 16B, Dionysos, 14575
Meeting Space: Ag. Konstantinou, Maroussi 151 24, Athens, Greece
Data Controller: METERKNOT LP